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[–] 240 points 2 months ago (15 children)

Treating your customers decently can lead to profits in the long run. What an insight. They should teach that at business schools.

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  • [–] 41 points 2 months ago (6 children)

    Valve has fundamentally different goals from Microsoft and Sony

    Microsoft and Sony want to increase profit a couple percentage for the next quarter

    Valve wants to be profitable 10, 20, 30 years into the future

    Thing is, they have been doing this for over a decade. Publicly traded companies can't compete long-term, if there's a well funded provate competitor

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  • [–] 25 points 2 months ago (3 children)

    Thing is, they have been doing this for over a decade. Publicly traded companies can't compete long-term, if there's a well funded provate competitor

    Of course they can, they can use the same aim. Problem is it's more profitable to grind a company down, let it bankrupt and do the same to the next company. Hence enshittification arrived, venture capital has a full playbook for dismantling companies from the inside.

    There's still a few old bastions wanting stability, Coca Cola Group is the most obvious example of this

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  • [–] 15 points 2 months ago (2 children)

    its not actually more profitable though. its only more profitable today, at the expense of future profits. this is more a problem caused by personal gain being directly linked to short term corporate gain. its only rational behavior from the perspective of the individual executives benefitting from the crazy compensation packages for laying everyone off and enshittifying the product. literally everyone else loses unless they get lucky and bail at just the right moment.

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  • [–] 16 points 2 months ago

    The gaming industry is fine. The “wall street gaming industry” is not.

    It’s about time these corporate feral hogs start to feel the pain of the free market but they deserve much worse, bankruptcy. Xbox still exists, no leaders were laid off, their parent company still supports genocide, and this is all a problem.

    Do you really want your games to pay for 8-10 figures a year for a hollow executive team’s risk free compensation? One where they have 0 liability, $0 of their own money on the line, literally not even gamers, to be the last word on what games make it into our hands and how they wring our wallets dry?

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    [–] 132 points 2 months ago (23 children)

    Being customer friendly. What a novel idea.

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  • [–] 58 points 2 months ago* (4 children)

    I feel like this is not rocket science here, this is like business 101.

    1. Make the customer happy

    2. Enjoy increased sales and revenue

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  • [–] 30 points 2 months ago (3 children)

    N,o, it is economics and at some point over the last decade or so companies decided that the customer should be subjected to a constant shift of quality until it arrives at a level where it is the worst they are possibly willing to accept. Quality down profits up. Welcome to our new world.

    This is the new "the customer is always right" attitude.

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    [–] 92 points 2 months ago (51 children)

    In case anyone’s not clear as to why: Sony has announced that they’ll stop producing discs and that they can take your content at any time for any reason.

    Historically, Steam has promised they will never do that and will offer DRM-free (clarification: they’ll remove the Steam DRM) downloads.

    Also, all of them have jacked prices up. Xbox, PlayStation, and Steam have raised hardware prices around 35-40%. However, Steam runs on PCs they don’t sell, as well as Macs, and they have a Linux distribution they provide for free called Steam OS.

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  • [–] 36 points 2 months ago* (13 children)

    Steam has promised they will never do that

    Can you give us a credible source? I want it to be true, but I don't want my only source to be hearsay.

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  • [–] 16 points 2 months ago* (1 child)

    If you reach out to Steam support, you'll get a response like this.

    (Not my support ticket, this was stolen from Reddit)

    But who knows what measures are in place and if that would include all games.

    Edit: I'm dumb and misread the convo. My response is about if Steam went away, you would still be able to access your games but the convo is about would Steam remove games from your library.

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  • [–] 19 points 2 months ago (5 children)

    Valve has not jacked up prices: Their game prices have been consistently among the cheapest and the only reason their hardware is expensive now is because part manufacturers are mostly price gouging (lying about AI being the cause of ALL the increased costs, which isn't true, just like it wasn't entirely true with the bitcoin mining craze).

    It's also worth pointing out that Valve has made massive contributions to Linux gaming (and Linux in general), which enables people to game on potato-spec machines and compared to other gaming platforms, they are far better than almost all of them except for GOG.

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  • [–] 19 points 2 months ago (20 children)

    DRM is up to publishers, not Steam. Valve doesn't enforce or require it, and it's unlikely publishers would lift DRM from their games because Valve asked.

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    [–] 58 points 2 months ago (2 children)

    Remember when PC gaming was dead according to every outlet for two solid years?

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  • [–] 56 points 2 months ago (4 children)

    The key is being consistent and transparent. We got gut punched by the Steam Machine price, but it was an expected and transparent outcome. XBOX and Sony are so volatile that it's making Steam look like a saint. From laying people off, to constant price increases, to the disc situation. Both these companies need to chill tf out.

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  • [–] 36 points 2 months ago (3 children)

    Add to this MS buying up all of these game studios to do nothing with them and then kill them because they're so inept.

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  • [+] 46 points 2 months ago* (last edited 2 months ago) (10 children)
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    [–] 42 points 2 months ago (14 children)

    Fuck yeah, love you Valve.

    Love your contributions to Linux more though.

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    [–] 34 points 2 months ago

    Valve's main advantage is they don't have to make up heinous policies in the quarterly game of "tug off the shareholders".

    It's all been fucked by AI RAM and SSD (and still GPU) prices. If anyone tries for a next gen £1000 console, they'll be going the same way as Sega.

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  • [+] 24 points 2 months ago (8 children)
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    [–] 23 points 2 months ago* (last edited 2 months ago)

    Valve is the only only one supporting Linux!. The rest are greedy fucks.

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  • [–] 22 points 2 months ago (8 children)

    I mean...on one hand, it's pretty easy for Steam Valve to be doing well. They're the only major platform that's released a new console this year (except for Nintendo), they're the hardware manufacturer with the biggest recent success (except for Nintendo) in the Steam Deck, and they're the only major platform without any well-publicized egg on their face (except for Nintendo). It also helps that they basically own the entire PC space outright, where the other platforms are fighting amongst themselves (except for Nintendo).

    But that brings up the Italian-plumber-with-a-powerup-that-turns-him-into-an-elephant in the room. Nintendo has been doing really well, too; and while, since the Wii, they've largely abandoned the power gamer space to the three players mentioned in this headline, the Switch 2 was a crazy release.

    Obviously, Steam has made a lot of great bets that have paid off, they've managed to keep up customer goodwill by limiting anti-competitive behavior and focusing on good product and service over vendor lock-in, and they're clearly the least anti-consumer player in the space right now. But Nintendo's strategy of "make the games so compelling and polished that people won't care about the lock-in" is basically the polar opposite, and it's working too; so I don't know how well we can draw conclusions about the industry from this.

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    [–] 22 points 2 months ago (2 children)

    I hear this every time: CEOs and Exec management of companies telling their employees that costs of production or whatever have gone up, there is need for layoffs in order for the company to stay afloat. At the end of the fiscal year: champagne bottles popping because record profits have been made… and we all play along in this circus show

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    [–] 16 points 2 months ago (1 child)

    Post it. You know which meme.

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