Treating your customers decently can lead to profits in the long run. What an insight. They should teach that at business schools.
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Being customer friendly. What a novel idea.
I feel like this is not rocket science here, this is like business 101.
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Make the customer happy
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Enjoy increased sales and revenue
N,o, it is economics and at some point over the last decade or so companies decided that the customer should be subjected to a constant shift of quality until it arrives at a level where it is the worst they are possibly willing to accept. Quality down profits up. Welcome to our new world.
This is the new "the customer is always right" attitude.
In case anyone’s not clear as to why: Sony has announced that they’ll stop producing discs and that they can take your content at any time for any reason.
Historically, Steam has promised they will never do that and will offer DRM-free (clarification: they’ll remove the Steam DRM) downloads.
Also, all of them have jacked prices up. Xbox, PlayStation, and Steam have raised hardware prices around 35-40%. However, Steam runs on PCs they don’t sell, as well as Macs, and they have a Linux distribution they provide for free called Steam OS.
Steam has promised they will never do that
Can you give us a credible source? I want it to be true, but I don't want my only source to be hearsay.
I have never seen anyone back that claim up, despite it being a very popular one to make. People like to pretend they own their steam games but until that gets enforced by law; you don't.
If you reach out to Steam support, you'll get a response like this.
(Not my support ticket, this was stolen from Reddit)

But who knows what measures are in place and if that would include all games.
Edit: I'm dumb and misread the convo. My response is about if Steam went away, you would still be able to access your games but the convo is about would Steam remove games from your library.
Valve has not jacked up prices: Their game prices have been consistently among the cheapest and the only reason their hardware is expensive now is because part manufacturers are mostly price gouging (lying about AI being the cause of ALL the increased costs, which isn't true, just like it wasn't entirely true with the bitcoin mining craze).
It's also worth pointing out that Valve has made massive contributions to Linux gaming (and Linux in general), which enables people to game on potato-spec machines and compared to other gaming platforms, they are far better than almost all of them except for GOG.
DRM is up to publishers, not Steam. Valve doesn't enforce or require it, and it's unlikely publishers would lift DRM from their games because Valve asked.
Steam does have a DRM mechanism - it's optional and easy to circumvent, but it's there
Even if Valve promised DRM-free downloads if they go belly up there's no chance in hell they'll ever actually do that
Remember when PC gaming was dead according to every outlet for two solid years?
I remember. I also remember it was started by Tim Sweeny when Gears of War was taking off. I also remember when Sweeny come crawling back to PC with EGS after Fortnite became BR king.
The key is being consistent and transparent. We got gut punched by the Steam Machine price, but it was an expected and transparent outcome. XBOX and Sony are so volatile that it's making Steam look like a saint. From laying people off, to constant price increases, to the disc situation. Both these companies need to chill tf out.
Add to this MS buying up all of these game studios to do nothing with them and then kill them because they're so inept.
Their actions look like a typical monopoly. Buy competition to destroy it later so you're the only one in business.
That is the entire content of the Microsoft's Guide to Business Practices.
One page, one sentence.
Embrace, Extended, Extinguish.
That's the point. It's not about the disc. It's about cutting out retailers.
Games sell at the same price or cheaper at the retailer as they do digitally, and the retailer takes a cut. Games sold through PSN or the Xbox store make Sony and Microsoft way more money.
And that's before we get to used sales.
Fuck yeah, love you Valve.
Love your contributions to Linux more though.
Valve's main advantage is they don't have to make up heinous policies in the quarterly game of "tug off the shareholders".
It's all been fucked by AI RAM and SSD (and still GPU) prices. If anyone tries for a next gen £1000 console, they'll be going the same way as Sega.
I mean...on one hand, it's pretty easy for Steam Valve to be doing well. They're the only major platform that's released a new console this year (except for Nintendo), they're the hardware manufacturer with the biggest recent success (except for Nintendo) in the Steam Deck, and they're the only major platform without any well-publicized egg on their face (except for Nintendo). It also helps that they basically own the entire PC space outright, where the other platforms are fighting amongst themselves (except for Nintendo).
But that brings up the Italian-plumber-with-a-powerup-that-turns-him-into-an-elephant in the room. Nintendo has been doing really well, too; and while, since the Wii, they've largely abandoned the power gamer space to the three players mentioned in this headline, the Switch 2 was a crazy release.
Obviously, Steam has made a lot of great bets that have paid off, they've managed to keep up customer goodwill by limiting anti-competitive behavior and focusing on good product and service over vendor lock-in, and they're clearly the least anti-consumer player in the space right now. But Nintendo's strategy of "make the games so compelling and polished that people won't care about the lock-in" is basically the polar opposite, and it's working too; so I don't know how well we can draw conclusions about the industry from this.
I hear this every time: CEOs and Exec management of companies telling their employees that costs of production or whatever have gone up, there is need for layoffs in order for the company to stay afloat. At the end of the fiscal year: champagne bottles popping because record profits have been made… and we all play along in this circus show
Post it. You know which meme.

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